Customer Care & Sales Specialist (Worldwide – up to $13/hr OTE)

<p>We’re Loop Support!👋 We’re a <strong>forward-thinking staffing agency</strong> partnering with innovative companies that prioritize <strong>exceptional customer care and operational excellence</strong>. Our clients value skilled professionals who can convert leads, nurture relationships, and drive revenue—all while delivering outstanding service.</p> <p>We’re currently hiring for a <strong>Customer Care & Sales Specialist</strong> on behalf of our client—a <strong>contemporary funeral home serving families in Southern California</strong>. If you’re someone who can drive sales while combining empathy and clarity, we’d love to hear from you</p> <p><strong>This role is open to candidates worldwide, with the exception of the United States</strong></p> <p><strong> <strong>What You’ll Do:</strong></strong></p> <p>As a <strong>Customer Care & Sales Specialist</strong>, you’ll be the first point of contact for families navigating cremation and end-of-life services. You’ll guide them with compassion, educate them on their options, and help them feel confident. Your key responsibilities will include:</p> <ul> <li>Answer inbound calls with empathy, professionalism, and clarity.</li> <li>Understand families’ needs and explain service options clearly.</li> <li>Guide leads through a structured sales process with care and follow-up.</li> <li>Maintain contact via calls, texts, and emails to support decision-making.</li> <li>Collaborate with internal teams to ensure smooth service handoffs.</li> <li>Track and update lead progress in internal systems and CRM tools.</li> <li>Participate in regular team check-ins and share feedback.</li> <li>Stay organized and adaptable in a fast-paced, remote environment.</li> </ul> <p><strong> <strong>What We’re Looking For:</strong></strong></p> <p>We’re looking for <strong>motivated, compassionate sales professionals</strong> with strong communication skills. The ideal candidate will have:</p> <ul> <li>2+ years of experience in consumer sales. <strong>(Required)</strong></li> <li>Fluency in English (spoken and written). <strong>(Required)</strong></li> <li>A stable internet connection and a reliable computer setup. <strong>(Required)</strong></li> <li>A clear, empathetic, and persuasive communication style.</li> <li>Strong organization and comfort with tools like CRMs and VoIP.</li> <li>A quiet, distraction-free home office.</li> </ul> <p><strong> <strong>Why Apply?</strong></strong></p> <ul> <li><strong>Fully remote:</strong> Work from anywhere (outside the US).</li> <li><strong>Competitive Compensation:</strong> Earn between <strong>$10/hr and $13/hr</strong> in on-target earnings (OTE), which includes a <strong>guaranteed base pay</strong> plus performance-based bonuses. The final offer will reflect your experience.</li> <li><strong>PTO and paid U. S. holidays:</strong> Take time to rest and recharge with paid time off and U. S. holiday coverage</li> <li><strong>Growth opportunity:</strong> Be part of a fast-growing, mission-driven team.</li> <li><strong>Supportive leadership:</strong> Work alongside experienced professionals who are passionate about innovation and development.</li> </ul> <p><strong>Next Steps — How to Apply</strong></p> <p>If you’re excited to make a meaningful impact and grow your sales career, we’d love to meet you!</p> <ol> <li>Click “Apply now”</li> <li>You will then be asked to take a sales assessment!</li> <li>If qualified, you’ll be invited to move forward in the interview process.</li> </ol> <p>Be a trusted guide during one of life’s most important moments—apply today! 🌟</p> <hr class="lis-container__job__content__description__hr">