<p><strong>About the job</strong></p><p><span>Available Immediately on a Temporary Basis (until early 30 November 2025)</span></p><p><br></p><p><br></p><p><strong>Role Introduction</strong></p><p><span>We are in search of a dedicated and consumer-focused Winner Fulfilment </span><span>Booking</span><span> </span><span>Agent</span><span> to join our team, on a temporary basis. In this role, you will play a pivotal role in efficiently managing the end-to-end process of winner verification and prize fulfilment for competition winners. The position, is a temporary position, linked to a specific campaign that is running until end November 2025. It is ideal for candidates looking for work experience while in their last years of university or college, early graduates or junior to mid-level professionals that are available immediately. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply.</span></p><p><br></p><p><strong>Role Description</strong></p><ul><li><span>Excellent Telephone Manner</span></li><li><span>Excellent Excel skills</span></li><li><span>Excellent email skills (prepping, managing, tracking and replying to emails on Outlook)</span></li><li><span>Ability to manage multiple tasks at once</span></li><li><span>Professional and proficient under pressure</span></li><li><span>Excellent data capturing, transcribing and administrative skills</span></li><li><span>Collaborate with team members to optimise workflow and resolve issues</span></li><li><span>Monitor call contact rates and implement improvements to boost efficiency</span></li><li><span>Maintain accurate records of winner interactions (reporting based)</span></li><li><span>Provide on-the-spot updates to your manager</span></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><span>Previous experience in an office environment, in winner fulfilment, customer service, junior marketing, or similar roles.</span></li><li><span>Ability to speak multiple South African languages is beneficial.</span></li><li><span>Ability to self-manage your own tasks, although you will be working under supervision.</span></li><li><span>Tertiary education, in the form of a diploma or degree, is beneficial</span></li><li><span>Proficiency in inventory management and MS Office</span></li><li><span>Strong organisational and multitasking skills to handle various responsibilities/tasks.</span></li><li><span>Great communication skills, both written and verbal.</span></li><li><span>Detail-oriented with a focus on accuracy and efficiency.</span></li><li><span>Ability to work collaboratively in a team environment.</span></li></ul><p><br></p>
